What can I do if I have a problem with an APL member?

In the unlikely event of you facing a problem or disagreement, you can be assured that Charles Hogarth Landscapes as an APL member adheres to a complaints resolution procedure, which is clear, user-friendly and approved by TrustMark. Problems are usually resolved direct, however, you can contact the APL for additional help. If the problem is still unresolved, you can use the TrustMark approved, low-cost conciliation or arbitration service that is in place.